With the mass of removal companies online these days all purporting to offer the best service it can be hard to distinguish between them all.
Many people look to price comparison sites to assess what each removal company offers and often make a decision based on price alone.
They then obtain an online removals quote based on a limited range of questions to cut down the aggravation of having a surveyor come and visit.
This often sets up customers for a fall.
The simple reason why? Most of these sites are third-party operated and simply pass on your details to unchecked or unverified companies.
Once they have passed on your details and obtained commission for the potential transaction they have no further obligations to you.
This can cause a whole range of problems later down the line when it comes to moving day or checking what is and isn’t included in the price of your move.
Here’s why you should always look to secure a written removals quote from the removals company itself:
Cutting out the middleman (in this case the surveyor) might seem like a great-time and money saver but there’s a reason removal companies employ them.
Trained surveyors visit your home and generally calculate the cost of your move based on the total volume of effects to be moved.
They are best placed to answer any questions you have and can also determine whether any specialist equipment may be needed to carry out the move safely.
In certain circumstances, the removals company may arrange to carry out the survey via video link.
In this instance you will speak with the surveyor via an app on your smartphone and tablet and show them around the property as if they were actually there.
And remember all of this is offered free. So if you don’t like the company or the offer you are under no obligation to accept it.
In addition to a written removals quote most companies will also provide you with a detailed inventory.
This is effectively a checklist which sets out each individual aspect of your move, what contents are taken and how the removal company intends to move them.
Without a list of this kind it can be very easy to leave things behind or fail to account for something come moving day.
Your inventory is your comprehensive protection against anything getting left behind.
Online removals quotes on the other hand often fail to account for certain items or do not take into account the full picture of your move.
When you book a removals company with an online quote there is every likelihood that the company you have booked does not turn up on moving day or cancels on you.
Such companies often work on the basis of various referrals from price comparison sites and if they have received a better option may take that over your move.
When it comes to chasing this up the price comparison site may be quick to point out that your contract is with the removals firm, but if nothing has been signed this can land you in hot water.
That’s why it’s always best to work directly with the removals company and receive a written removals quote, which details a fixed moving date.
All members of the British Association of Removers are signed up to its Advanced Payment Guarantee which guarantees your moving date.
If the firm can no longer fulfil its obligation for you – whether that be for financial/business reasons or otherwise – the scheme means another member will step in. More details can be found here.
Online removal quotes are based on rough guesstimates by customers, which while may return more favourable prices, are unlikely to be an accurate reflection of your move.
Do you really know how many plates you have in your kitchen cupboard or how many boxes the the bookcase will fill up?
The result is a removals company may turn up ill-equipped to complete your move, either by not providing enough boxes or having insufficient resources to manage the move on the day.
With a fixed written removals quote you will have an itemised record of everything being moved and what resources you will need to tackle the situation.
Moving home is an emotional event and often the most stressful.
When choosing your removals company you need to think carefully about their level of experience, the care they will take with your possessions and the additional services they can provide like packing and storage facilities.
It’s your precious household effects at the end of the day so you will want to know that you are trusting the right people.
With an online removals quote you have no idea who is turning up on the day and whether they have a good understanding of your requirements.
Whereas a written removals quote obtained over a face-to-face interaction allows you to screen each removal company.
It also gives you the opportunity to understand how seriously this removal company treats your move and ultimately, whether they are the right team for the job.
Moving home can be a stressful experience. Trying to cut costs and use a ‘man in a van’ option or hiring a company through an online price comparison site can be a quick way to come unstuck.
GoodMove has over 35 years’ experience in the House Removals industry serving local people and businesses.
Operating out of our site near Colchester, we pride ourselves on our friendly and professional service and have helped move thousands of families both here in the UK and abroad.
We start with a home visit to discuss your full requirements in detail.
We can advise you on all aspects of your move, from packing and providing any materials you need, to exploring temporary or long-term storage options.
A full solution will be tailored to your time and budget and our experienced packers can be responsible for preparing and packing as many or as few of your possessions as you wish.
Once we pinpoint the details of your move and ascertain the volume of effects to be moved we will send you a free written removals quote.
If you are satisfied with our quote, we will then provide a full schedule and inventory to ensure a smooth move on the day.
To arrange a free home visit and survey call our office today or fill out a quick callback form above.
Sean Delaney is a creative copywriter with his finger on the pulse for all the latest happenings in the removals industry. He authors in-depth guides and blog content on selling your house, packing, moving and all the legal and insurance jargon in between. In addition to writing for GoodMove, he also provides editorial and copywriting services for a range of clients across the legal and recruitment sectors.