The Definitive Guide To Home Removal Surveys And How To Get An Accurate Quote
13th March 2025

The Definitive Guide To Home Removal Surveys And How To Get An Accurate Quote

Once you have decided to move house, you’ll quickly need to find a local removals company to help transport your household possessions safely to your new home – the start of this journey is booking removal surveys.

The removals company will typically send a surveyor to your home to assess what needs moving and provide an accurate removals quote.

This survey is crucial for ensuring a smooth, stress-free move.

Why is a Home Removal Survey Important?

Why is a Home Removal Survey Important
Removals surveys allow companies to provide you with the most accurate quote for your move.

To receive a fair and accurate removals quote, you must inform your surveyor about everything you need to move.

Highlight any specialist items that require extra care or specific packing methods, such as paintings, pianos, antiques, or delicate china.

There’s a lot to remember, and it’s important to cover all bases; otherwise, you could face unexpected costs or delays.

This guide outlines the process of removal surveys, what questions you should ask, and what you can expect to be asked in return.

We’ll also address common queries that arise during removal surveys.

How Long Does a Home Removal Survey Take?

How Long Does a Home Removal Survey Take
Removals surveys usually take around 30 minutes. 

The time it takes for a surveyor to review your home depends on several factors, including the size of your property, the type and quantity of contents, and any additional questions you may have.

A home removal survey generally takes about 30 minutes, but it’s always best to allocate additional time for any questions you may have.

When Do Home Removal Surveys Typically Take Place?

Most removals companies are flexible and will schedule the survey around your availability.

We always recommend reaching out to removals companies well before your move, this allows more time for a survey to be booked and will ensure you get an accurate quote for your move well before your moving date.

Be sure to ask about their availability when scheduling your survey and pick a time that fits your schedule.

How Many Home Removal Survey Quotes Should I Obtain?

How Many Home Removal Survey Quotes Should I Obtain
It is best to get a few different quotes.

While there isn’t a strict rule, it’s advisable to obtain at least three different quotes.

This will help you compare services, costs, and packages, ensuring you choose the best removals company for your budget and requirements.

Booking surveys with a number of different surveys will ensure you settle on a company that suits all of your needs, helping to guarantee that you get the best possible service.

Questions to Ask During Your Home Removal Survey

Questions to Ask During Your Home Removal Survey
Keep these key questions in mind during your survey.

Use the survey as an opportunity to clarify any doubts and understand exactly what the removals company can offer.

Some important questions to consider include:

  • How is moving day structured, and what timescales are you working to?
  • What dates are available, and are you flexible?
  • What happens if there is a delay on moving day?
  • What does your insurance policy cover?
  • Will the work be completed by your team, or do you subcontract?

What Questions Will the Removals Company Ask Me?

Lets take a look at what can be asked of you during the survey so that you don’t feel unprepared for the experience!

Here are some of the most common questions you may be asked:

Accessibility

Accessibility significantly impacts removals, so expect questions regarding:

  • Limitations in accessing your current or new property
  • Parking availability and permits
  • Presence of stairs or lifts

Budget

Budget
They may ask you some questions regarding your budget.

Removals companies might ask about your budget to help prioritise which services are most essential for you to.

While you don’t need to disclose exact figures, be clear about what matters most to you.

This way, your removals company can create a moving package tailored to your specific needs.

Children and Pets

Children and Pets
They may ask if you have any children or pets.

Surveyors will ask if you have small children or pets, as special arrangements might be needed to ensure their safety during the move.

Additional Services

Additional Services
Are there any additional services you need?

You might be asked about your interest in extra services such as secure storage facilities or packing and unpacking services.

These services can significantly ease your moving process but aren’t a requirement.

Should you need any of these services, be sure to let your surveyor know, they can then include this in your removals quote to give you the best idea of the price.

Video Surveys: What are They and How Can They Help?

Video Surveys What are They and How Can They Help
They may offer you a video survey.

Video surveys are becoming increasingly popular.

They emerged as a vital tool during the COVID-19 pandemic and have remained in use ever since thanks to the various benefits they offer.

A video survey involves conducting the home survey remotely via a video call, allowing the surveyor to assess your belongings virtually without physically visiting your home.

Benefits of Video Surveys:

  • Convenience: Arrange the survey at a time that suits you best without having someone physically visit your home.
  • Time-saving: No waiting around; a video call can be quicker to arrange and complete.
  • Accuracy: The surveyor can still accurately assess your belongings, ask questions in real-time, and provide an accurate quote based on visual information.

Be sure to ask your removals company if they offer this convenient option.

The Surveyor Hasn’t Provided an Immediate Quote – Is This Normal?

It’s common for surveyors not to provide an instant quote, especially when specialist items or logistical challenges are involved.

They may need to consult their team before offering a precise estimate.

However, they should clearly explain the reason for any delay and give an estimated timeframe for their response.

Ready for Your Free Removals Quote?

Ready for Your Free Removals Quote

GoodMove provides free home surveys or virtual video surveys at times convenient to you. Our professional surveyors will thoroughly discuss your removal requirements and note any specialist needs.

Following the survey, you’ll receive a detailed, no-obligation quote outlining every aspect of your move.

Our comprehensive services extend beyond the moving day itself.

We also offer advice and assistance on packing, packing materials, and temporary or long-term storage solutions.

Call us today or complete our quick quote form to arrange your free survey and start your journey to a stress-free move.

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